09 Nov
|
MY cleaners
|
India
– Store Receptionist
Company: Mycleaners Solutions Pvt. Ltd.
Location: Karkardooma, Delhi
Position: Store Receptionist
Employment Type: Full time
Experience: 0–2 Years
About Mycleaners
Mycleaners is a technology-enabled, franchise-based laundry and dry-cleaning brand offering convenient doorstep garment-care services, with 150+ stores across 34+ cities in India.
Key Responsibilities
Greet and assist customers visiting the store in a skilled and courteous manner.
Handle customer enquiries regarding laundry, dry-cleaning services, pricing, and delivery timelines.
Manage customer orders, billing, payments, and order entries in the company's system.
Coordinate with store staff regarding garment collection, processing, and delivery.
Handle customer calls and WhatsApp enquiries and provide timely updates on order status.
Maintain accurate records of customer details, orders, payments, and daily transactions.
Resolve basic customer complaints and escalate complex issues to the concerned team.
Ensure the reception area and store front are clean, organised, and presentable.
Support daily store operations and maintain a positive customer experience.
Required Skills & Qualifications
Minimum 12th pass; graduate preferred.
Good communication skills in Hindi and basic English.
Basic computer knowledge and familiarity with MS Excel.
Pleasant personality with a customer-friendly approach.
Valuable coordination, organisation, and multitasking abilities.
Prior experience in reception, retail, or customer service will be an advantage.
Preferred Candidate A responsible, well-presented, and customer-oriented individual who can independently manage front-desk activities and ensure smooth day-to-day customer interactions at the store. Interested candidates can apply with their updated resume.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Receptionist Delhi (India)
🏢 MY cleaners
📍 India