Responsibilities
Manage counter sales by assisting walk-in customers, addressing their inquiries, and promoting products or services.
Provide exceptional customer service by addressing customer needs promptly and professionally.
Handle reception duties, including answering and directing phone calls, greeting visitors, and managing inquiries.
Ensure the reception area is clean, organized, and presentable at all times.
Coordinate meeting and conference room bookings, ensuring availability and readiness for scheduled meetings.
Escort guests, including CEO visitors, to their designated areas and provide assistance as needed.
Arrange refreshments such as snacks, coffee, and tea for guests and meetings.
Compile sales receipts accurately and maintain records of transactions.
Assist with administrative tasks, including filing, data entry, and managing office supplies.
Collaborate with team members to ensure smooth operations and excellent customer experiences.
Uphold company policies and procedures and maintain confidentiality at all times.