Shore Group Associates is hiring an Operations Manager in Hyderabad to lead a team of 25–40 data analysts delivering invoice reconciliation and data research for a global travel and hospitality client.
What you'll do:
Lead and manage a team of 25–40 data analysts working on invoice reconciliation and other data research processes
Manage teams across time zones and develop solutions that improve workflows
Develop and implement strategies to streamline invoice reconciliation
Use data analysis tools and techniques to identify and investigate data discrepancies
Build and run quality control procedures for reconciliation and data research work
Analyze data to spot trends and prospects for improvement
Prepare reports and presentations on key activities and findings
Train and mentor team members, and oversee performance against deadlines and quality standards
What you bring:
Graduate or postgraduate in Commerce, Business Management, or equivalent
12+ years in data research and analysis,
including 4–5 years of people management (mandatory)
Strong grasp of secondary research and internet research techniques
Proficiency in Microsoft Excel and Power BI (medium to advanced) and tools such as Tableau
Understanding of Six Sigma and Lean management
Strong analytical, problem-solving and communication skills, with close attention to detail
Experience working with clients, internal stakeholders, vendors and other teams to resolve data issues
Nice to have:
Invoice reconciliation experience in the airline, hotel, telecom, or wider hospitality sector
Vendor management and supplier interaction
Shift and location: Night shift (US Eastern hours) with flexible schedule, in office in Hyderabad for the first 3–4 months, then hybrid.
Selection process: Technical and operations interviews, followed by an advanced-level Excel test.
📌 Operations Manager – Invoice Reconciliation & Data Research Hyderabad
🏢 Shore Group Associates
📍 Hyderabad
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