Store Manager - Caf & QSR Outlet Operations

Job Overview
Job Title: Store Manager / Outlet Incharge / Outlet Manager
Department: Outlet Operations
Location: Bareilly
Reports To: Operations Manager / Area Manager

Role Overview The Store Manager manages the daily operations of an assigned caf/QSR outlet to achieve sales targets, control costs, and maintain brand standards. This role takes full ownership of team performance, stock management, food quality, and guest satisfaction.

Key Responsibilities
Oversee daily opening, closing, shift handovers, and overall store readiness.
Manage outlet staff, assign daily duties, and maintain floor discipline during shifts.
Track daily sales performance and work toward achieving weekly and monthly store targets.
Ensure rapid, polite customer service and handle guest feedback directly on the floor.
Maintain strict standards for food presentation, recipe accuracy, cleanliness, and store hygiene.
Enforce company standard operating procedures across kitchen and counter operations.
Place daily stock indents with the Central Kitchen and central warehouse to prevent stock-outs.
Conduct weekly inventory counts, track product usage, and control wastage and store variances.
Monitor store operating costs, including food wastage,



labor scheduling, and utility usage.
Train and onboard current store crew on POS systems, menu items, and customer service.
Submit daily sales, wastage, inventory, and expense reports to management.
Coordinate with maintenance, HR, and supply chain teams to resolve store-level issues quickly.
Check store equipment function and report maintenance issues or breakdowns promptly.
Assist with billing, cash collection, and end-of-shift register reconciliation as required.

Core Competencies
Outlet operations and shift management
Inventory tracking and wastage control
Customer service and complaint resolution
Basic understanding of food cost and store margins
POS system operation and cash handling
Staff scheduling and team leadership
Food safety, hygiene, and cleanliness standards
Transparent spoken communication and problem-solving

Education & Experience
Education: Graduate or Diploma in Hotel Management, Hospitality, or Business Administration.
Experience: 3 to 5 years of hands-on experience in a Caf or QSR outlet, with at least 1 to 2 years as an Assistant Manager or Store Manager.

Perks and benefits Free Accommodation, Free meal

📌 Store Outlet Manager Bareilly
🏢 Glee Grub India
📍 Bareilly