Position: Technical Support Manager

Location: Bodh Gaya, Bihar

Experience: 2–5 years

Salary: Up to 30,000 per month

Employment Type: Full-time, in office

Role Overview The Technical Support Manager will be responsible for coordinating and monitoring daily operational activities, ensuring smooth workflows across teams, maintaining accurate records, and supporting continuous improvement of processes. The ideal candidate is organised, hands-on, a valuable communicator and comfortable working in a fast-paced environment.

Key Responsibilities
Plan, coordinate and oversee day-to-day operations to ensure targets and timelines are met.
Monitor workflows, identify bottlenecks and implement practical solutions to improve efficiency.
Coordinate with internal teams, vendors, suppliers and service providers for timely execution of tasks.
Manage inventory, stock levels, procurement requests and dispatch or logistics activities.
Maintain accurate operational records, reports and MIS, and share regular updates with management.
Ensure compliance with company policies, quality standards, safety norms and statutory requirements.
Supervise and guide on-ground staff, allocate tasks and track performance.
Handle operational issues,



escalations and customer or stakeholder queries promptly.
Support budgeting and cost control by tracking expenses and minimising wastage.
Assist in documentation of SOPs and contribute to process improvement initiatives.

Required Qualifications and Skills
Graduate in any discipline (Business Administration, Commerce or Operations Management preferred).
3–5 years of relevant experience in operations, administration, logistics or a similar role.
Strong organisational, planning and time-management skills.
Good communication skills in Hindi and English (spoken and written).
Working knowledge of MS Excel, MS Word, email and basic reporting tools.
Solid problem-solving ability and attention to detail.
Ability to coordinate with multiple teams and work under pressure.
Team-handling and leadership abilities.

Preferred Attributes
Experience with ERP or inventory management software.
Familiarity with vendor management and basic accounting or billing processes.
Local knowledge of Bodh Gaya and the surrounding region.
Proactive, ownership-driven and reliable approach to work.

How to Apply

Interested candidates may send their updated resume to [HIDDEN TEXT]

📌 Technical Support Manager Gaya
🏢 Vastu Vihar (Technoculture Building Centre
📍 Gaya