Key Responsibilities
Make outbound sales calls to prospective and existing customers.
Handle inbound customer calls and provide accurate information about projects, products, pricing, offers, and availability.
Generate, qualify, and nurture leads through regular calling and follow-ups.
Maintain consistent follow-up with leads and prospective customers to drive site visits and sales conversions.
Understand customer requirements and share relevant project information accordingly.
Coordinate with the Sales Team for qualified leads and scheduled site visits.
Update all call details, customer interactions, follow-up status, and lead information in the ERP/CRM system.
Ensure timely follow-up on all assigned leads and maintain proper lead records.
Track pending leads and ensure no potential customer is missed.
Maintain daily calling and follow-up reports.
Achieve assigned daily/monthly calling, lead generation, site visit, and conversion targets.
Handle customer queries professionally and maintain a positive customer experience.
Coordinate with the sales team regarding customer requirements, site visits, and further follow-ups.
Maintain confidentiality of customer and company information.





Required Skills & Competencies
Mandatory BPO / Tele calling experience of 12 years.
Overall experience of 3–5 years, preferably with experience in Real Estate Sales/Tele calling.
Strong communication and convincing skills.
Good Hindi and English communication skills.
Solid follow-up and customer-handling skills.
Comfortable with high-volume outbound calling and sales targets.
Working knowledge of ERP/CRM software is mandatory.
Valuable knowledge of MS Office, especially Excel.
Ability to maintain accurate customer and lead records.
Result-oriented, disciplined, and target-driven approach.
Positive interpersonal and negotiation skills.

Qualification
Graduate in any discipline.
Candidates with a background in BPO, Tele calling, Inside Sales, Real Estate Sales, or Customer Relationship Management will be preferred.

Key Performance Indicators (KPIs)
Daily and monthly calling targets.
Lead qualification and lead conversion.
Number of site visits generated.
Follow-up effectiveness.
Sales conversion support.
ERP/CRM data accuracy and timely updates.

📌 Tele Caller Sales Ghaziabad (India)
🏢 SRSD INFRASTRUCTURE VENTURE LLP- MUREC
📍 India