We are looking for a skilled and customer-focused Desktop Support Engineer to provide technical support to employees and ensure the smooth functioning of IT systems.

Job Responsibilities:
Provide technical support for desktops, laptops, printers, and other IT peripherals.
Install and troubleshoot Windows OS and software applications.
Resolve hardware, software, and network connectivity issues.
Support Microsoft Office, Outlook, and Microsoft 365.
Manage user accounts and password resets in Active Directory.
Troubleshoot LAN, Wi-Fi, VPN, and printer issues.
Maintain IT assets and update support tickets.
Assist with employee onboarding and IT equipment setup.
Ensure timely issue resolution and escalate complex problems when required.

Must-Have Skills:
Hands-on experience with Microsoft 365.




Knowledge of firewall configuration and troubleshooting.
Experience with Windows Server administration and troubleshooting.
Solid knowledge of Windows OS, hardware, and networking.
Positive communication and problem-solving skills.

Pay: ₹20,000.00 - ₹40,000.00 per month

Perks:
Health insurance
Provident Fund

Ability to commute/relocate:
Sola, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:
Desktop support: 1 year (Required)
Firewall: 1 year (Required)

Work Location: In person

📌 Desktop Support Engineer Sola
🏢 Sapphire Software Solution
📍 Sola