Company: Alliance Workforce Advisory Pvt. Ltd.
Location: Chennai
Job Type: Full time
Experience: Minimum 1–2 years in UK Customer Support Voice Process

Shift Timings (IST):
10:30 PM – 7:30 AM / 9:30 PM – 6:30 AM (IST) - UK evening shift

Working Days: Monday to Friday + 2 Saturdays per month (based on shift allocation).

Job Description

We are looking for an experienced UK Voice Support Executive to handle customer enquiries for our UK-based property management operations. The role involves 70% customer support (international voice) and 30% administrative responsibilities.

Key Responsibilities:
Handle inbound calls from UK customers professionally.
Respond to customer enquiries, complaints and service requests.
Coordinate with internal teams to resolve issues.
Maintain call records, trackers and follow up on pending requests.
Handle emails, documentation and routine administrative tasks.

Requirements:




Minimum 1 year of experience in a UK customer support voice process (2 years preferred).
Excellent spoken and written English communication skills.
Robust customer-handling and problem-solving abilities.
Good computer skills and knowledge of MS Office.
Willingness to work night shifts and allocated Saturdays.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:
Provident Fund

Application Question(s):
Do you have experience in UK voice process ?
Are you comfortable working in night shift between 9:30 pm to 7:30 am based on the required shift ?
Do you have remote set up at home ( laptop and robust wifi ) ?
Are you immediate joiner ? If not mention your notice period.
Mention your current monthly take home and expected take home .
Are you excellent in english communication ?

Work Location: Remote

📌 Uk Voice Process Night Shift Chennai
🏢 Alliance Workforce Advisory Private
📍 Chennai