We are looking for a customer-oriented and technically knowledgeable Service Advisor to join our service team and ensure a smooth service experience for customers.
Key Responsibilities:
Welcome customers and understand their vehicle service requirements.
Inspect vehicles and prepare job cards with accurate customer and vehicle details.
Explain service requirements, repair estimates, and delivery timelines to customers.
Coordinate with technicians and the workshop team to ensure timely vehicle servicing.
Provide regular updates to customers regarding service progress.
Handle customer queries, complaints, and service-related concerns.
Ensure vehicles are delivered on time with proper quality checks.
Follow up with customers after service to collect feedback.
Maintain service records and ensure proper documentation.
Support the achievement of service targets and customer satisfaction goals.
Work Location: In person
📌 Service Advisor Kannur
🏢 Sharplinemotosport
📍 Kannur
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