We’re looking for a Dispatch Coordinator who can ensure customer orders are packed accurately, dispatched on time, and tracked through delivery.
Key Responsibilities
Coordinate daily order processing, packing, labelling, and dispatch.
Verify products, quantities, customer details, and shipping documents before shipment.
Schedule courier pickups and coordinate with delivery partners.
Update tracking details and maintain accurate dispatch records.
Follow up on delayed shipments, failed deliveries, and return-to-origin orders.
Coordinate with inventory, quality control, accounts, and customer support teams.
Track returns and replacements and report shipment discrepancies.
Prepare daily reports on dispatched, pending, and returned orders.
Requirements
Experience in dispatch, logistics, or ecommerce order fulfilment.
Basic proficiency in Excel or Google Sheets and shipping platforms.
Robust attention to detail, organisation, and follow-up skills.
Ability to manage order volumes and meet dispatch deadlines.
Familiarity with inventory systems and courier coordination is preferred.
📌 Dispatch Coordinator Surat
🏢 Connext Five Three
📍 Surat
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