We are seeking a versatile and qualified Spa Therapist & Client Coordinator to join our growing wellness team. Mobile app based funcioning. This role combines client telecalling/appointment scheduling with providing certified spa treatments at our wellness center and through scheduled home visits.
Key Responsibilities:
Telecalling & Customer Relations: Handle inbound/outbound client calls, explain spa packages, confirm bookings, and follow up with clients for feedback.
Therapy & Wellness Services: Administer qualified massage and body treatments (Swedish, Deep Tissue, Aromatherapy) adhering strictly to hygiene and industry standards.
Home Spa Visits: Travel to verified residential client bookings with portable spa kits and equipment to provide scheduled home wellness services.
Consultation: Understand client wellness needs, stress areas, and counter-indications prior to beginning sessions.
Hygiene & Safety: Maintain sterilization of tools, clean linens, and strictly follow salon standard operating procedures (SOPs).