Registration & Patient Data Management: Register current and returning patients into the Hospital Management System (HMS), collect personal and medical details, and issue patient ID cards.
Appointment Scheduling: Book, reschedule, or cancel doctor and diagnostic appointments, and send automated or manual reminders to patients.
Communication & Inquiries: Handle multi-line phone calls, emails, and physical inquiries with clarity and empathy.
Billing & Insurance Coordination: Generate initial invoices, process cash, card, or digital/contactless payments, and assist with insurance verification and cashless claim documentation.
Admissions & Discharges Support:
Guide patients through admission consent forms and coordinate discharge processes with nursing and finance teams.
Feedback Handling: Record patient or visitor feedback, manage minor complaints with de-escalation skills, and route major concerns to administration.
Qualifications and Requirements:
Education: graduation in any stream.
Note: Candidate from hospital/healthcare sector preferred. Interview at site. Early joiner will be preferred.
Job Type: Full time
Pay: ₹15,000.00 - ₹16,000.00 per month
Perks:
Paid time off
Work Location: In person
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🏢 Virat Hospitals
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