Key Responsibilities:

● Handle inbound and outbound customer calls professionally.

● Resolve customer queries, complaints, and escalations.

● Convert customer inquiries into sales and achieve assigned targets.

● Provide customer support through calls, emails, and live chat.

● Maintain customer records, follow-ups, and daily reports in the CRM.

● Build robust customer relationships and ensure customer satisfaction.

● Identify upselling and cross-selling prospects wherever applicable.

Required Skills & Qualifications:

● Any graduate or undergraduate candidate can apply.

● Good communication skills in English and Hindi are mandatory.

● Basic computer knowledge, including MS Excel, email, and CRM handling.

● Strong customer service, problem-solving, and interpersonal skills.

● Ability to handle customer concerns and work towards targets.

● Experience in BPO, call centres, sales, or customer support will be an added advantage.

Pay: ₹20,000.00 - ₹28,000.00 per month

Perks:
Provident Fund

Work Location: In person

📌 Customer Care Executive Chennai
🏢 Linfoi Private
📍 Chennai