Roles and ResponsibilitiesA. OP (Outpatient) Coordination
Coordinate daily OP activities and patient flow.
Ensure patients are registered properly.
Coordinate appointments with doctors.
Monitor OP waiting time and patient complaints.
Coordinate with reception, billing, pharmacy and diagnostic departments.
Ensure consultation rooms are ready.
Handle patient queries and escalate complaints.

B. IP (Inpatient) Coordination
Coordinate patient admission and discharge procedures.
Ensure bed availability and room readiness.
Coordinate with nursing, doctors, billing and housekeeping departments.
Monitor patient shifting between departments.
Ensure discharge summaries and other documents are completed on time.
Follow up on pending discharge cases.
Coordinate patient transfer and referral procedures.

C. NABH Responsibilities
Maintain OP and IP registers and records.




Ensure proper documentation as per NABH standards.
Monitor patient identification procedures.
Ensure patient rights and responsibilities are followed.
Monitor patient feedback and complaints.
Report incidents and service-related issues.
Participate in internal audits and quality improvement activities.
Daily Monitoring Checklist
OP registration and patient flow
Doctor availability and consultation timing
IP admission and discharge records
Bed availability and room readiness
Patient waiting time
Patient complaints and feedback
Coordination with all department in-charges
Pending reports and discharge summaries

Pay: ₹10,000.00 - ₹20,000.00 per month

Perks:
Provident Fund

Work Location: In person

📌 Op & Ip Coordinator Puducherry
🏢 Mahalakshmi multi speciality hospital
📍 Puducherry