Sky Ocean Shipping is looking for a detail-oriented and proactive Operations Executive to manage and coordinate daily shipping and logistics operations. The ideal candidate should have 1–3 years of relevant experience, with positive knowledge of shipment coordination, documentation, and communication with customers, shipping lines, and internal teams.
Key Responsibilities:
Coordinate daily import and export shipping operations to ensure timely shipment handling.
Prepare, verify, and maintain shipping documents and operational records.
Coordinate with customers, shipping lines, transporters, and other service providers.
Track shipments and provide timely updates to customers regarding shipment status.
Handle booking confirmations, delivery orders, bills of lading, and other shipping-related documentation.
Follow up on shipment schedules, cargo movements, and delivery timelines.
Coordinate with the sales and documentation teams to ensure smooth operational workflows.
Resolve operational issues and ensure customer satisfaction.
Maintain accurate records and ensure compliance with company procedures.
Requirements:
1–3 years of experience in shipping, logistics, or freight forwarding operations.
Knowledge of import/export procedures and shipping documentation.
Positive communication, coordination, and problem-solving skills.
Ability to manage multiple tasks and meet operational deadlines.
Basic knowledge of MS Office and email communication.