We are looking for a dedicated and customer-focused Customer Support Executive to handle customer queries, resolve issues efficiently, and ensure a positive customer experience. The ideal candidate should have solid communication skills, patience, and the ability to manage customer concerns professionally.
Key Responsibilities:
Handle inbound and outbound customer calls
Respond promptly to customer inquiries and complaints
Provide accurate information about products/services
Resolve customer issues efficiently and escalate when necessary
Maintain detailed records of customer interactions
Meet quality and service performance standards
Coordinate with internal teams for quick issue resolution
0–2 years of experience in customer support (Freshers can apply)
Excellent verbal and written communication skills
Solid problem-solving ability
Patience and empathy while handling customers
Basic computer knowledge
Key Skills:
Customer Handling
Communication Skills
Problem Solving
Conflict Resolution
Time Management
Active Listening
Compensation & Advantages:
Competitive Salary
Performance Incentives
Training & Development Programs
Growth Opportunities