Company: BJS
Location: Sector 67, Mohali
Work Mode: Work from Office
Shift: US Night Shift – Rotational
CTC: ₹35,000 per month
Night Allowance: Applicable as per company policy
Joining: Immediate Joiners Preferred
Position Summary
We are looking for customer-focused and communication-oriented Customer Service Executives to join our US logistics create a requiremnet reoperations team. The role involves handling customer queries, resolving concerns, and coordinating with internal teams to provide timely and effective solutions.
Key Responsibilities
Handle customer queries through calls, emails, or other communication channels.
Understand customer concerns and provide appropriate resolutions.
Maintain professional and courteous communication with customers.
Coordinate with internal teams to resolve customer issues.
Maintain accurate records of customer interactions and follow-ups.
Meet defined quality, productivity, and customer service standards.
Follow company policies, processes, and SLAs.
Candidate Requirements
Graduate or equivalent qualification.
Freshers and experienced candidates can apply.
Excellent verbal and written English communication skills.
Good customer-handling and problem-solving abilities.
Comfortable working in US night shifts and rotational shifts.
Candidates who can join immediately are highly preferred.
Compensation & Advantages
CTC: ₹35,000 per month
Night allowance applicable as per company policy.
Logistics/Cab facility available, subject to route feasibility.
Work from office setting.
Opportunity to work with US-based operations.
Working Days
5.5 days working
6 days working during the probation period
Weekly off as per business/roster requirements.
Important
Immediate joiners are highly preferred.
Candidates must be comfortable working from the BJS office, Sector 67, Mohali, and working in rotational US night shifts.
Pay: ₹25,000.00 - ₹35,000.00 per month
Advantages:
Commuter assistance
Flexible schedule
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Customer Service Representative Sahibzada Ajit Singh Nagar
🏢 BJS Home Delivery
📍 Sahibzada Ajit Singh Nagar
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