 Welcome and greet customers warmly when they visit the store.

 Understand customer requirements and direct them to the appropriate sales executive or product category.

 Ensure customers receive transparent and accurate information about products, pricing, offers, warranty, exchange/return policies, and other relevant details.

 Follow up with customers after their purchase to ensure satisfaction.

 Handle basic customer queries and complaints professionally and coordinate with the concerned team for resolution.

 Maintain regular communication with customers through phone/WhatsApp when required.

 Initiate and encourage Google Reviews and customer feedback after a positive purchase experience.

 Maintain a record of customer feedback, complaints, reviews, and follow-ups.





 Coordinate with the sales and store team to ensure a smooth customer experience.

 Identify opportunities for repeat purchases and customer engagement.

 Inform existing customers about current products, riding gear, accessories, offers, and promotions.

 Ensure customers leave the store with a positive impression of the brand.

 Maintain skilled customer interaction and represent the company in a positive manner.

 Support the team in achieving customer satisfaction and retention targets.

Pay: ₹18,000.00 - ₹25,000.00 per month

Experience:
Customer Relationship Executive: 3 years (Required)

Language:
English (Required)
Hindi (Required)
Kannada (Preferred)

Work Location: In person

📌 Customer Relationship Executive Bengaluru (India)
🏢 Autonity
📍 India