Account Administrator (Fitness Operations & Front Desk)

Company: PEPT Fitness Studio
Location: NIBM, Pune, Maharashtra
Job Type: Full-time

About PEPT

PEPT is a fast-growing fitness studio dedicated to helping people achieve their health and fitness goals through expert coaching and an exceptional member experience. We are looking for an organized, proactive, and customer-focused Studio Administrator to support our day-to-day operations.

Key Responsibilities
Manage front desk operations and greet members professionally.
Handle phone calls, WhatsApp inquiries, emails, and appointment scheduling.
Maintain member records, attendance, and payment records.
Coordinate trial sessions, memberships, renewals, and follow-ups.
Assist with billing, invoicing, and daily cash reconciliation.
Support coaches by managing schedules and studio logistics.
Maintain studio cleanliness, supplies, and inventory.

Requirements
Bachelor's degree preferred.




1–3 years of experience in administration, customer service, front desk, or operations.
Strong communication skills in English and Hindi (Marathi is an advantage).
Proficient in Microsoft Office/Google Workspace.
Comfortable using CRM software, WhatsApp Business, and basic billing systems.

Preferred Skills
Experience in a fitness studio, gym, wellness center, or hospitality industry.
Ability to manage multiple tasks in a rapid-paced environment.
Strong problem-solving and interpersonal skills.

What We Offer
Market-competitive salary.
Growth opportunities within a rapidly expanding fitness company.
Supportive and energetic work workplace.
Opportunity to work with a passionate fitness team.

Pay: ₹20,000.00 - ₹21,000.00 per month

Work Location: In person

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