BIZZDECK is an cutting-edge business command center built to simplify and streamline restaurant operations. Our intuitive dashboard provides tools for accounting, profitability analytics specifically tailored for Restaurant businesses. With real-time insights into revenue, expenses, and platform performance, BIZZDECK empowers restaurant owners to make smarter, data-driven decisions.
Our mission is straightforward: turn complex data into clear, actionable strategies that help restaurants grow efficiently and sustainably.
Role Description : Key Account Manager
Location: Kozhikode, Kerala
Type: Full-time, On-site
The Key Account Manager will play a crucial role in managing and strengthening relationships with key restaurant partners. You will help clients understand their business performance, drive adoption of BIZZDECK APP features, and serve as their primary point of contact.
Key responsibilities include:
Building and nurturing solid relationships with key restaurant partners
Creating strategic business plans for accounts
Monitoring account performance and identifying opportunities for improvement
Analyzing customer needs and providing tailored solutions
Ensuring high levels of customer satisfaction and retention
Conducting tele-calls/virtual meetings for onboarding, reviews, and support
Collaborating with internal teams to resolve client concerns proactively
Qualifications:
Strong skills in Account Management and Key Account Handling
Proficiency in Business Planning and Analytical Skills to enable data-driven decisions
Solid understanding of Excel
Excellent communication skills in both English and native language
Strong customer service orientation and problem-solving abilities
Bachelor's degree in Business, Marketing, or a related field
Comfortable making and receiving tele-calls/virtual meeting