We are hiring a POS Software Support Engineer responsible for software installation, technical support, troubleshooting, product demos, and ensuring smooth system performance. The role focuses on resolving client queries efficiently and maintaining high customer satisfaction.
Key Responsibilities
Install and configure Rise POS software
Conduct Rise POS demos for prospective clients
Resolve client queries and technical issues
Troubleshoot billing, inventory, printer, and system issues
Escalate complex issues to Development Team and track resolution
Provide client training and onboarding
Maintain CRM updates and support reports
Coordinate with Sales and Development teams
Education
BCA / BSc (IT) / BE / BTech / Diploma in Computer/IT or related field
Freshers with robust technical knowledge may apply
Required Skills
Knowledge of POS systems and Windows OS
Basic networking and hardware understanding
Good communication and presentation skills
Solid problem-solving ability
Experience
1–2 years in POS or software support preferred
Job Type: Full time
Pay: ₹250,000.00 - ₹300,000.00 per year
Work Location: In person
📌 Pos Software Support Engineer Pimpri Chinchwad (India)
🏢 OneGreenDiary Software
📍 India
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