Key Responsibilities
Handle customer queries and provide timely resolutions through calls, emails, and WhatsApp.
Address customer concerns, complaints, and feedback professionally.
Coordinate with internal departments to resolve customer-related issues.
Maintain proper records of customer interactions, complaints, and resolutions.
Follow up with customers to ensure their queries have been resolved satisfactorily.
Provide accurate information about company services, processes, and policies.
Ensure a positive customer experience and maintain positive customer relationships.
Escalate complex issues to the concerned department or management whenever required.
Females are preferred for the above role.
Pay: ₹15,000.00 - ₹35,000.00 per month
Perks:
Paid sick time
Paid time off
Language:
Do you speak English Language? (Required)