We are looking for a proactive, responsible, and well-spoken Operations Executive to support our day-to-day business operations. This role is suitable for freshers as well as candidates with up to 2 years of work experience.

Key Responsibilities

Manage and monitor stock and inventory* on a regular basis.
Maintain accurate inventory records and coordinate for stock requirements.

Monitor customer reviews, complaints, and feedback* across different platforms.
Take appropriate action on customer complaints and coordinate with the relevant team to ensure timely resolution.
Identify recurring customer issues and help improve the overall customer experience.

Communicate professionally with vendors and channel partners.
Coordinate with vendors and channel partners regarding operational requirements, issues, updates, and pending tasks.
Manage tasks assigned to vendors or external partners and ensure they are completed within the required timelines.

Regularly follow up with vendors and partners* on pending work and maintain proper communication until closure.

Maintain proper documentation, records, trackers, and follow-up reports* for vendor and partner-related tasks.





Handle basic technical and operational work* required for smooth day-to-day functioning.
Work with different internal teams to resolve operational issues.
Maintain reports, trackers, and operational data.
Assist with other day-to-day operational activities as required.

Candidate Requirements

Experience:* 0–2 years.

Freshers are welcome to apply.*

Good speaking and communication skills* with confidence in speaking to vendors, partners, and other stakeholders.
Ability to communicate professionally over calls, WhatsApp, email, and other platforms.
Basic knowledge of computers and technology.

Comfortable working with Excel/Google Sheets*, documents, and online platforms.
Good follow-up and coordination skills.
Solid problem-solving and task-management ability.
Ability to take ownership of tasks and follow them through until completion.
Organized, detail-oriented, and willing to learn.
Ability to handle multiple responsibilities in a rapid-paced setting.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
Paid sick time
Paid time off

Application Question(s):
Are you from Mumbai and willing to come onsite?

Work Location: In person

📌 Operation Executive Mumbai
🏢 House of Biryan
📍 Mumbai