We are looking for an Inside Sales Executive who can handle customer communication, manage sales follow-ups, and support the overall sales process. The ideal candidate should be comfortable working with customers, using MS Office and SAP, and coordinating with internal teams to ensure smooth order handling and timely responses.
Key Responsibilities
Handle daily communication with customers through calls, emails, and messages.
Build and maintain robust customer relationships by providing timely support and accurate information.
Follow up on inquiries, quotations, and pending orders until closure.
Prepare and update reports, quotations, and documentation using MS Office.
Update and track sales entries, orders, and customer data in SAP.
Coordinate with internal teams for delivery schedules, stock availability, and service requirements.
Support the sales team with customer insights, feedback, and regular updates.
Maintain a professional approach while dealing with customers to ensure a positive experience.
Required Skills & Qualities
Good communication skills
Knowledge of MS Office (Excel, Word, Outlook)
Customer relationship handling
SAP knowledge
Ability to work well within a team
Self-motivated and goal-oriented
Robust follow-up skills with attention to detail
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Advantages:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund