Conducted outbound calls to customers for periodic vehicle service reminders.
Handled JustDial (JD) and online service inquiries.
Scheduled and confirmed service appointments as per customer convenience.
Explained service packages, offers, and pickup & drop facilities.
Coordinated with service advisors and workshop team for smooth operations.
Maintained daily call reports and updated customer data in CRM/Excel.
Followed up with pending customers to increase service bookings.
Collected customer feedback after service completion.
Ensured high customer satisfaction through skilled communication.
Job Types: Full time, Permanent
Pay: ₹14,000.00 - ₹16,000.00 per month
Advantages:
Health insurance
Provident Fund
Experience:
Automobile service cre: 2 years (Required)
Work Location: In person
📌 Customer Care Executive F Mavelikara
🏢 Sleeba and Sons TATA
📍 Mavelikara
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