MBA Mandatory
To follow communication procedures, guidelines and policies, handle complaints through prescribed communication procedures, provide appropriate solutions and alternatives within the time limits, keep records of customer interactions, follow up to ensure resolution and file documents.
Ensure adherence to Standard Operating Procedure (SOP) guidelines at all levels of reception management.
To ensure proper handling of Investment & MIS, Insurance.
Insurance – 30% - Service Organization & Management
· Responsible for on time renewals and coverage of Fire, Machineries, Equipments, Transit, Laptops, Traffic Accident, Medical, LOP including all other MISC Insurance coverage for Service Organization & Management Team.
· Maintain and update explicit MIS of all Insurance policies.
· To give intimations and process claims.
· To ensure the policy copies (as appropriate) reaches the concerned unit on time.
Investment & MIS – 60%
· Effecting Mutual Fund transactions.
· Preparation of group performance.
· Manage Bank correspondances of Management including Forex transfers.
· Manage Project works & Files of Management.
· Co-ordinate Weekly update works and files of Management.
General – 10%
Job Types: Full time, Permanent, Fresher
Pay: ₹16,000.00 - ₹20,000.00 per month
Advantages:
Cell phone reimbursement
Provident Fund