Key Responsibilities1. Team Leadership & Operations
Manage, guide, and monitor day-to-day operations of the admission counseling team.
Allocate incoming leads effectively across counselors to ensure balanced coverage and prompt response times.
Set weekly and monthly enrollment targets for individual team members and monitor achievement.
Conduct daily morning huddles and evening debriefs to review targets, lead pipelines, and conversion metrics.
Performance & Conversion Management
Monitor call quality, counseling pitch standards, and follow-up protocols.
Identify bottlenecks in the lead conversion funnel and implement strategic solutions to improve conversion rates.
Assist counselors in handling high-value leads, complex student queries, or difficult escalations.
Audit CRM updates, follow-up logs, and walk-in records for accurate reporting.
Training & Onboarding
Train new admission counselors on course modules, program USPs, objection handling, and pitch structure.
Conduct regular feedback and coaching sessions to upskill team members on sales psychology and student guidance.
Reporting & Coordination
Track key performance metrics (calls made, walk-ins booked, conversions, fee collection) and prepare regular reports for management.




Coordinate with the digital marketing team for lead quality feedback and campaign performance insights.
Collaborate with academic trainers and administration to ensure seamless onboarding and fee submission for newly enrolled students.

Key Requirements & Qualifications
Experience: 2 to 5 years of proven experience in educational counseling, sales, or lead conversion, with at least 1–2 years in a Team Leader / Senior Lead capacity (EdTech, vocational training, or digital marketing institute background preferred).
Education: Bachelor’s degree in any discipline.
Communication: Exceptional verbal and written communication skills in both English and Hindi.
Skills: Strong team leadership, target orientation, objection handling, and CRM/lead management skills.
Availability: Immediate joiner or maximum 15-day notice period.

What We Offer
Compensation: Competitive fixed salary as per industry standards + lucrative performance incentives.
Growth: High-visibility leadership role with explicit prospects for professional advancement.
Environment: Energetic, collaborative, and quick-paced EdTech workplace.

Pay: ₹11,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Team Leader – Admission Counseling Laxmi Nagar (India)
🏢 LSKDM
📍 India