Dynamic and hospitality-driven Guest Service Agent (GSA) with over [Number] years of front office experience in rapid-paced hotel environments. Proven track record of delivering exceptional guest experiences, maintaining a [95%+/High] guest satisfaction rating, and efficiently managing high-volume check-ins and check-outs. Skilled in utilizing property management systems (PMS) like Opera/Fidelio, resolving guest escalations with empathy, and driving revenue through strategic upselling. A detail-oriented qualified recognized for strong multitasking abilities, seamless team collaboration, and upholding strict brand standards to maximize guest loyalty.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Adaptable schedule
Food provided
Paid sick time
Provident Fund
Work Location: In person
📌 Gsa Front Office Kochi (India)
🏢 Epicure Hotels
📍 India
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