We are looking for a friendly, well-presented, and customer-focused Guest Relations Executive to join our team at a reputed restaurant in Wayanad.
Candidates with previous restaurant or hospitality experience are required. The ideal candidate should have excellent communication skills and the ability to ensure guest satisfaction.
Key Responsibilities
Welcome and greet guests in a warm and skilled manner.
Attend to guest enquiries, requests, and feedback.
Ensure a pleasant dining experience for all guests.
Handle guest complaints and resolve issues professionally.
Coordinate with restaurant staff for smooth operations.
Maintain positive relationships with guests.
Follow restaurant service standards and hospitality procedures.
Requirements
Previous restaurant or hospitality experience is mandatory.
Excellent communication and interpersonal skills.
Good guest-handling and customer-service abilities.
Pleasant personality and qualified attitude.
Ability to handle guest complaints patiently.
Strong teamwork and coordination skills.