Job Description

Imagica Health is hiring a Customer Support Executive to manage client communication, provide basic technical assistance and coordinate with internal teams.

We are looking for candidates with good communication skills, Excel knowledge and a customer-focused attitude who can efficiently handle client queries and ensure smooth day-to-day operations.

Key Responsibilities
Handle client communication through calls, emails and Zoom meetings.
Provide basic technical and software support to clients.
Prepare, update and maintain reports using MS Excel.
Coordinate with internal teams for client updates and follow-ups.
Maintain client records using CRM and tracking systems.
Assist with client onboarding and day-to-day support.
Handle client queries, resolve concerns and ensure timely follow-ups.
Maintain qualified client relationships and ensure customer satisfaction.

Required Skills & Qualifications
1+ year of experience preferred; freshers can also apply.
Positive communication skills in English and Hindi.




Robust knowledge of MS Excel and MS Office.
Good coordination, multitasking and problem-solving skills.
Basic computer and technical troubleshooting knowledge.
Experience in Customer Support, Client Support, Helpdesk, BPO or Office Coordination is an advantage.
Knowledge of CRM tools and ChatGPT will be an added advantage.
Positive attitude, willingness to learn and customer-focused approach.

Who Can Apply?
Freshers with good communication and computer skills.
Candidates with experience in customer support or client coordination.
Candidates with knowledge of Excel, CRM and email communication.
Candidates interested in client servicing and technical support.

Pay: ₹14,000.00 - ₹22,000.00 per month

Education:
Bachelor's (Required)

Experience:
Client services: 1 year (Preferred)

Location:
Utran, Surat, Gujarat (Required)

Work Location: In person

📌 Client Support Executive Freshers Surat Uttran
🏢 ImagicaHealth
📍 Uttran