SPEEDAIR is looking for a Customer Service Executive to handle customer inquiries related to international and domestic courier, air freight services.
Responsibilities
Handle incoming customer calls and inquiries.
Provide shipment tracking updates.
Explain courier and cargo services to customers.
Prepare and share shipping quotations.
Coordinate shipment pickup and delivery.
Follow up with customers regarding inquiries and bookings.
Maintain customer records and daily reports.
Coordinate with internal departments.
Required Skills
Valuable communication and customer-handling skills.
Fluent Hindi and Gujarati.
Basic English communication.
Basic computer and MS Excel knowledge.
Freshers and experienced candidates can apply.
Work Schedule
Monday to Saturday | [11:00 AM - 8:00 PM] | Work from office