We are looking for a dynamic and experienced Senior Salon Manager to lead salon operations, manage teams, drive sales and ensure an exceptional customer experience.
Key Responsibilities
Handle complete salon operations and daily business activities.
Drive revenue, achieve sales targets and improve profitability.
Manage, supervise and motivate salon staff.
Ensure excellent customer service and client satisfaction.
Handle customer complaints and maintain client relationships.
Monitor staff performance, productivity and discipline.
Manage inventory, stock, billing and appointments.
Ensure salon hygiene, grooming standards and SOP compliance.
Train and develop team members to improve service quality.
Coordinate with the corporate team for business performance and reporting.
Requirements
7+ years of relevant experience in the salon/beauty industry.
Previous experience as a Salon Manager or Senior Salon Manager.
Robust leadership and team management skills.
Excellent sales, communication and customer-handling abilities.
Knowledge of salon services, products and operations.
Target-oriented with robust business acumen.
Key Skills: Salon Management, Salon Operations, Team Handling, Sales Management, Revenue Generation, Customer Relationship Management, Upselling, Inventory Management.
Apply Now: Interested candidates can share their updated resumes.