Job Title: Event Coordinator cum Customer Handler

Company: Balloon Joys (balloonjoys.com)

Location: Malviya Nagar, Delhi

Job Type: Full time

Salary: ₹10,000 – ₹15,000 per month

About Us
Balloon Joys creates colourful balloon decorations for birthdays, weddings, baby showers, corporate events, and other celebrations. We’re a growing team that loves making special moments memorable, and we’re looking for someone friendly and organised to join us.

Role Summary
You’ll be the main point of contact for our customers and will make sure every event is planned and delivered smoothly, from the first enquiry to the final setup.

Key Responsibilities
Handle customer enquiries by phone, WhatsApp, email, and social media
Understand customer needs and suggest suitable decoration packages
Prepare quotations, confirm bookings, and collect advance payments
Coordinate with the decoration and setup team on schedules, materials, and venue details




Visit venues to supervise setup and make sure the work matches the client’s expectations
Follow up with customers after events for feedback and repeat business
Handle complaints politely and resolve them quickly
Maintain records of orders, bookings, and customer details

Requirements
Prior experience in event management
Valuable communication skills in English and Hindi
Well organised, with the ability to manage multiple events at once
Comfortable using WhatsApp, Excel/Google Sheets, and basic office tools
Must have own transport for venue visits
Willing to work on weekends and on event days

Perks
Friendly, creative work environment
Others: incentives, travel allowance, paid leave

Working Hours: 10 AM – 7 PM, Monday–Saturday, with flexibility on event days

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:
Cell phone reimbursement

Work Location: In person

📌 Event Coordinator Malviya Nagar
🏢 Balloon joys
📍 Malviya Nagar