Key Responsibilities
Accreditation & Compliance:
Coordinate preparation for quality certifications and accreditations (NABH, NABL, JCI, or ISO).
Conduct gap analyses and implement corrective and preventive actions (CAPA).
Ensure hospital departments adhere to local healthcare regulations, statutory requirements, and licensing.
Internal Audits & Quality Assurance:
Plan and execute regular internal audits, floor walks, and tracer studies across clinical and administrative units.
Draft, update, and manage Standard Operating Procedures (SOPs), manuals, and quality documentation.
Patient Safety & Incident Management:
Monitor patient safety protocols, including infection control, medication safety, and emergency codes.
Track and investigate medical errors, adverse events, patient falls,



and near-misses using Root Cause Analysis (RCA).
Oversee patient satisfaction surveys and handle patient grievances/feedback
Collect, analyze, and report on key quality indicators (such as average length of stay, infection rates, mortality rates, and readmissions).
Prepare quality dashboards and reports for hospital leadership.
Conduct orientation and ongoing training sessions for doctors, nurses, and support staff on quality standards, patient safety goals, and hospital policies

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Quality Executive Patna
🏢 Ford Hospital and Research Center
📍 Patna