Job Description – Front Desk/Tele Calling Executive

Derma Redefined by Dr. Sampurna
Department: Clinic Sales Support

About the Role

We are looking for a passionate, confident, and target-oriented Front Desk Calling Executive to manage patient enquiries, follow-ups, and appointment bookings while ensuring a smooth patient experience.

Key Responsibilities
Handle patient enquiries through calls, WhatsApp, and social media.
Follow up with leads and convert enquiries into appointments.
Explain clinic treatments and services as per approved guidelines.
Maintain patient records and update CRM regularly.
Coordinate appointments, reminders, and follow-ups with existing patients.
Track daily calls, bookings, conversions, and pending leads.
Build positive patient relationships and support clinic sales targets.





Requirements
Good communication skills in Hindi and English.
Experience in sales calling, receptionist, or customer handling; salon, healthcare or skin clinic experience preferred.
Comfortable with calling, WhatsApp, and basic computer tools.
Friendly, organised, persuasive, and target-oriented.

Work Type: Full time, in office

We’re looking for someone who enjoys interacting with people, building trust, and contributing to business growth. If interested, please share your CV to +91-XXXXXXXXXX.

Pay: ₹18,000.00 - ₹28,000.00 per month

Advantages:
Paid time off

Work Location: In person

📌 Front Desk Executive Nagar
🏢 Derma Redefined
📍 Nagar