About the Role

We are looking for energetic and customer-focused Travel Consultants to assist guests with inquiries and bookings for our resorts and homestays. This role is ideal for fresh graduates and candidates with up to 2 years of experience who are looking to build a career in the travel and hospitality industry.

Roles & Responsibilities
Respond to customer inquiries through phone calls, emails, and chat regarding resort and homestay bookings
Clearly explain property details, pricing, packages, and availability to customers in a qualified manner
Assist guests throughout the reservation process and ensure smooth booking coordination
Follow up with prospective customers and work towards converting inquiries into confirmed bookings
Maintain accurate reservation records and regularly update booking systems
Ensure a high level of customer satisfaction by delivering courteous and professional service at all times

Required Skills & Qualifications




Freshers or candidates with 0–2 years of experience in travel sales, telesales, customer support, hospitality, or related fields
Excellent communication and interpersonal skills with a customer-centric approach
Basic computer knowledge, including MS Office, email handling, and online booking platforms
Ability to learn quickly and work effectively within a team environment
Passion or interest in travel, tourism, and hospitality will be considered an added advantage

Job Types: Full time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Provident Fund

Ability to commute/relocate:
Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

📌 Travel Consultant Kakkanad
🏢 VOYE HOMES
📍 Kakkanad