We are looking for an enthusiastic and target-oriented Telecaller to promote and sell motor insurance policies for two-wheelers and four-wheelers. The candidate will be responsible for contacting prospective customers, generating insurance renewal leads, explaining policy benefits, providing competitive quotations, and converting leads into successful policy sales.
Key Responsibilities
Outbound Calling: Contact prospective and existing customers for two-wheeler and four-wheeler motor insurance.
Renewal Follow-ups: Identify customers with upcoming or expired motor insurance policies and follow up for timely renewals.
Lead Generation: Generate new business leads through outbound calls, referrals, and the company's existing customer database.
Customer Assistance: Understand customer requirements and explain suitable insurance plans, coverage, add-ons, and advantages.
Quotation & Sales: Coordinate with the operations team to provide competitive quotations and convert prospects into policyholders.
Documentation: Collect the required customer and vehicle documents for policy issuance.
Customer Relationship Management:
Maintain professional relationships with customers and provide timely follow-ups.
Sales Targets: Achieve daily calling, lead conversion, policy issuance, and monthly business targets.
Database Management: Maintain accurate records of customer interactions, follow-ups, quotations, and sales.
Customer Service: Assist customers with basic policy-related queries and coordinate with the relevant team for further support.
Required Skills & Qualifications
Minimum qualification: 12th Pass or Graduate.
Valuable communication and convincing skills.
Basic knowledge of two-wheeler and four-wheeler insurance is preferred.
Ability to handle customer objections and close sales.
Basic computer knowledge and familiarity with MS Excel or CRM software.
Positive attitude, confidence, and a target-oriented approach.
Freshers with valuable communication skills can also apply.