EXPERIENCE 2–5 years in premium front-office, luxury hospitality, premium automobile
showroom, business centre or high-end real-estate sales gallery
Location : Chinchwad, Pune .
EDUCATION Graduate / diploma in hospitality preferred
LOCATION Golden HQ Sales Gallery / Corporate Office, Pune
Role Mandate
Own the arrival, registration, coordination and basic comfort of every visitor.
Key Responsibilities
Greet visitors professionally and understand the purpose of visit without making them repeat information multiple times.
Ensure accurate visitor registration and prompt notification / handover to the right sales representative.
Manage reception desk, calls, visitor flow, waiting area and meeting-room coordination.
Maintain immaculate front-desk presentation and ensure brochures / collateral are available and current.
Coordinate with hospitality team for beverages and meeting readiness.
Support event / CP meet / high-profile visitor coordination.
Maintain confidentiality and skilled etiquette at all times.
Premium Service Readiness – Must Have
Excellent grooming and communication.
Warm, confident and composed with HNIs / senior visitors.
English and Hindi required; Marathi desirable.
Comfort with basic CRM / visitor registration systems.
Key Performance Indicators
Visitor experience / feedback
Registration accuracy
Handover time
Reception readiness and presentation
Zero missed / unattended visitors
Candidate Profile
Polished, attentive, proactive and discreet.
Hospitality mindset with solid situational awareness.
Knockout / Avoid Profiles
Pure back-office receptionist with weak customer engagement.
Casual grooming or communication.
Poor multitasking during peak visit hours.