Key Responsibilities:
Handle customer inquiries related to machinery, spare parts, and industrial tools.
Explain machine specifications, functions, and technical details to clients.
Generate and follow up on sales leads.
Coordinate with technical and production teams for customer requirements.
Maintain robust relationships with existing and recent customers.
Prepare quotations, sales reports, and order follow-ups.
Assist customers in selecting suitable machinery and spare parts.
Support online inquiries received through the website, WhatsApp, and social media platforms.
Required Skills:
Understanding of industrial machinery and spare parts.
Positive communication and negotiation skills.
Ability to understand technical products quickly.
Knowledge of MS Office and email communication.
Confidence in client handling and sales coordination.
Qualification:
Diploma / BE / B.Tech in Mechanical Engineering or Electrical Engineering.
Preferred Candidate:
Experience in machinery sales or industrial products will be an added advantage.
Knowledge of non-woven machinery, ultrasonic systems, or industrial tools is preferred.