Role & responsibilities
Handle incoming and outgoing customer calls professionally.
Communicate with customers and provide accurate information about products or services.
Follow up with customers and maintain proper call records.
Resolve customer queries and escalate issues when required.
Maintain customer information and update records in the CRM system.
Achieve daily calling targets and performance goals.
Coordinate with internal teams to ensure customer satisfaction.
Preferred candidate profile
Positive verbal communication skills.
Basic English and Telugu communication.
Hindi communication is an added advantage.
Basic computer knowledge and MS Office skills.
Positive listening and problem-solving abilities.
Ability to handle calls confidently and professionally.
Willingness to work in rotational shifts, if required.
📌 Male Call Center Executive Hyderabad (India)
🏢 Nextenti Tech
📍 India
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