Role & responsibilities
Handle daily customer calls, WhatsApp inquiries and follow-ups.
Maintain relationships with existing customers.
Generate repeat business and develop recent customer leads.
Follow up on pending payments and outstanding collections.
Maintain customer databases, sales records and follow-up reports.
Coordinate with the sales and warehouse teams for order processing and delivery updates.
Inform customers about new stock arrivals, offers and available deals.
Ensure customer satisfaction and resolve basic queries.
Preferred candidate profile
Good communication and negotiation skills.
Basic knowledge of Excel and Google Sheets.
Robust follow-up and customer-handling skills.
Ability to manage multiple customers and tasks.
Perks and advantages
📌 Customer Relationship Executive New Delhi
🏢 Powerline Enterprises
📍 New Delhi
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