Key Responsibilities
Welcoming Visitors: Greet visitors, guests, and customers warmly and professionally.
Handling Phone Calls: Answer incoming calls, respond to basic inquiries, and transfer calls to the appropriate departments.
Customer Service: Assist customers with their questions, requests, and complaints in a polite and qualified manner.
Visitor Management: Register visitors, maintain entry records, and inform the concerned employees about arrivals.
Appointment Scheduling: Schedule appointments, manage bookings, and coordinate meeting arrangements.
Email Management: Check and respond to emails, forward messages, and communicate important information.
Front Desk Management: Maintain a clean, organized, and professional reception area.
Administrative Support: Maintain records, handle documents, and assist with basic office administration.
Coordination:



Communicate with different departments to ensure visitors and customers receive the required assistance.
Record Keeping: Maintain visitor logs, appointment registers, and other front-office documents.
Complaint Handling: Listen to customer concerns and direct them to the appropriate department for resolution.
Professional Conduct: Maintain confidentiality, punctuality, and a skilled appearance at all times.

Required Skills
Valuable verbal communication skills
Customer service and interpersonal skills
Basic computer knowledge (MS Word, Excel, and email)
Telephone etiquette
Problem-solving abilities
Time management and multitasking
Professional appearance and positive attitude
Ability to work independently and as part of a team

📌 Front Desk Receptionist Hyderabad
🏢 Teppa Bakers
📍 Hyderabad