We are looking for a highly skilled and experienced Back Office Customer Expert to join our team. The ideal candidate will have a solid background in customer service and support, with excellent communication and problem-solving skills.

Roles and Responsibility
Provide exceptional customer service and support through various channels.
Resolve customer complaints and issues professionally and promptly.
Collaborate with internal teams to enhance customer experience and satisfaction.
Develop and implement process improvements to boost efficiency and productivity.
Analyze customer feedback and suggest changes to products or services.
Maintain accurate records of customer interactions and transactions.

Job Requirements
Proven experience in customer service or a related field.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a quick-paced workplace and manage multiple tasks simultaneously.
Strong analytical and organizational skills with attention to detail.
Familiarity with customer relationship management software and systems.
Ability to adapt to changing situations and priorities.

📌 Back Office Customer Expert New Delhi
🏢 TP
📍 New Delhi