Roles & Responsibilities:
Make outgoing calls to potential customers to schedule high quality leads for sales.
Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives.
Seize prospects to upsell services when they arise.
Follow up with potential customers in a timely manner if necessary. Manage a large number of outbound calls in a timely manner.
Document all call information in the CRM according to standard operating procedures.
Meet personal/team qualitative and quantitative targets.
Develop and execute strategies to drive business in recent and existing markets
To own the Sales funnel & drive Sales Closure
Drive sales initiatives to achieve revenue targets.
Customer experience & relationship management
Resolving Customer queries.
Generating Sales Reports.