Mantan The Fitness Lounge is a premium fitness destination committed to helping members achieve their health and wellness goals. We are looking for a friendly, energetic, and customer-focused Front Desk Executive to be the face of our gym and deliver an exceptional member experience.
Key Responsibilities
Welcome members and visitors with a warm and professional attitude.
Handle walk-in inquiries and explain membership plans, offers, and gym facilities.
Manage current memberships, renewals, and payment collections.
Answer phone calls, WhatsApp messages, and social media inquiries.
Maintain member records, attendance, and daily reports.
Coordinate with trainers and staff for appointments and member support.
Ensure the reception area is clean, organized, and welcoming.
Assist in achieving monthly membership sales targets.
Resolve member concerns professionally and escalate issues when required.
Requirements
02 years of experience in front desk, customer service, sales.
Good communication skills in English and Hindi.
Basic computer knowledge (MS Office/Google Sheets).
Positive attitude, well-groomed appearance, and strong interpersonal skills.
Sales-oriented mindset with excellent customer service skills.
What We Offer
Market-competitive salary + performance incentives.
Growth opportunities in the fitness industry.
Supportive and energetic work workplace.
Ongoing training and career development.
📌 Front Desk Receptionist New Delhi
🏢 Mantan The Fitness Lounge
📍 New Delhi
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