Role & responsibilities

Business Architect Target Operating Model (TOM) & Business Transformation

Experience

8+ Years

Location

Adaptable / Hybrid

Job Overview

We are seeking an experienced Business Architect to lead the design of Target Operating Models (TOMs), business capability frameworks, and future-state business architectures. The ideal candidate will have solid experience in business transformation, capability modelling, process architecture, and stakeholder engagement within regulated industries, preferably Banking, Financial Services, or Insurance (BFSI).

Key Responsibilities
Define and design Target Operating Models (TOMs) aligned with strategic business objectives.
Develop and maintain Business Capability Maps, including capability decomposition and maturity assessments.
Assess current business capabilities and identify gaps, improvement prospects, and future-state requirements.
Define AS-IS and TO-BE business architectures, operating models, business processes,



and organizational structures.
Design future-state business capabilities, processes, roles, and organizational models.
Develop alternative operating model options and present trade-offs, risks, and recommendations to leadership teams.
Facilitate business architecture workshops, discovery sessions, and stakeholder discussions.
Create future-state customer journeys and support current-state journey mapping.
Develop phased transformation roadmaps covering people, process, technology, capability, and organizational change.
Partner with program leadership and transformation teams to ensure alignment with business strategy.
Ensure alignment with regulatory, risk, governance, and operational resilience requirements.
Communicate architecture recommendations, dependencies, impacts, and transformation outcomes to senior stakeholders.

📌 Business Architect Pune
🏢 Capgemini
📍 Pune