Key Responsibilities

Client Onboarding & System Administration
Manage the end-to-end setup and onboarding of recent clients within the Certainty system across Asia and Europe.
Configure client accounts, sites, users, permissions, workflows, and system settings in accordance with project requirements.

• Ensure onboarding activities are completed accurately and within agreed timelines.

Operational Support

• Provide daily support for user requests, system inquiries, troubleshooting, and issue resolution.
Support Project Managers with operational tasks including scheduling, user access management, site setup, and related system administration activities.

• Act as the primary regional point of contact for Certainty-related questions and support needs.
Escalate complex issues, system bugs, and enhancement requests to the appropriate teams.

Reporting & Analytics
Design, develop,



and maintain Power BI reports and dashboards for clients across Asia and Europe.

• Create and manage data models, DAX measures, and visualizations to deliver meaningful business insights.
Ensure reporting accuracy, consistency, and alignment with client requirements.
Collaborate with stakeholders to identify current reporting opportunities and improve existing dashboards.
Maintain and update documentation for client setup procedures, support processes, and common issue resolutions.
Participate in monthly Super User meetings to share best practices, discuss updates, and address recurring challenges.
Identify opportunities to improve system processes, user experience, and reporting capabilities.

📌 System Administrator & Power Bi Analyst Bengaluru
🏢 Anlage Infotech
📍 Bengaluru