We are hiring Customer Support Executives for premier international BPO processes in Jaipur. You will interact with global customers to assist, troubleshoot, and deliver world-class service across Voice, Live Chat, and Email channels.
KEY RESPONSIBILITIES:
Handle international customer queries via Voice,
Chat, or Email with high professionalism.
Understand customer concerns and provide accurate, timely, and effective resolutions.
Maintain top-tier customer satisfaction (CSAT) scores and quality parameters.
Communicate clearly and effectively with international clients in English.
WHAT WE ARE LOOKING FOR:
Excellent Spoken & Written English communication skills.
Basic computer literacy and keyboard skills (30+ WPM preferred for Chat/Email).
Comfort working in rotational shifts (5.5 day work week with rotational offs).
Openness to work from office in Jaipur (Relocation assistance provided).