Handle international customer queries via web chat and email for electricity and gas services. Resolve billing, payment, account, complaints and retention queries while meeting quality and SLA targets.
Required Candidate profile
2–4 years in international web chat/email support. Excellent written English, billing, complaint handling, retention and CRM skills. Kolkata; rotational/night shifts.
📌 Process Associate Digital Webchat And Email Kolkata
🏢 Gratitude India
📍 Kolkata
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