Experience:

Required:
Qualified degree or equivalent experience and 6+ years related IT experience.
Hands on experience, at least 6+ years, in Operations and Support on Backup applications: Veeam
Aptitude towards problem solving and troubleshooting skills on Tape Libraries, Library Management software, SAN connectivity, backup software etc., including log analysis.
General knowledge of networking concepts and iSCSI protocol.
Backup failures, resolving them in collaboration with Veeam support.
Understanding of engaging OEM support and escalation on Veeam issues

Must Have
At least 6 years of Enterprise Backup Veeam troubleshooting or Administration experience.
Network fundamental
Concepts of Enterprise Backup solution: Job scheduling, automation, reporting, Backup Performance, Basic Backup failure troubleshooting.
Understanding of Tape rotation and Tape management on Physical Tap Libraries in Backup setting.




D2D and/or Physical Library Backup Products StoreOnce, MSL Tape Libraries or equivalent.
At least one Operating system

Preferable:
Knowledge of Remote Support and Remote monitoring processes and concepts
Tools Knowledge on Service Now
ITIL Certified.
Other Backup software Commvault, Data Protector, Netback

Technical Skills:

S/he will demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products.

S/he must possess a balance of very well-developed troubleshooting, technical communication and written skills along with extensive product knowledge and skills.

Candidate should have excellent technical communication skills both verbal and written.

📌 Veeam Engineer Bengaluru
🏢 Ifinsol Global
📍 Bengaluru